Question: How does implementation and training work? 


Answer:


We will walk your organization through a training and implementation process. We have two training and implementation packages to chose from. Our Cohort and Private packages. You can read details of each training package here. 


At a high level the process roughly consists of:

  1. The Install Call to install Design Tools at the Canvas root account or in a single sub-account - 1 hour
  2. Two Functional User Training sessions (Beginner and Advanced) focused on how to use all the features of the tools - 1.5 hours each.
  3. Admin Training focused on the Primary Customizations Course - 1 hour
  4. Optional Follow Up User Training focused on questions that arise after a couple months of usage - 1 hour.  


Users who want to install Design Tools in multiple Canvas sub-accounts and use the ability in Design Tools to maintain customizations in multiple sub-accounts will require our optional Advanced Admin package (at additional cost), which adds an Admin Training focused on the Extended Customizations Course(s) - 1 hour


All activities are delivered via Zoom and recorded for your reference later. 


Notes: 1) There is a one-time fee that covers these services.