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Support
FAQs related to the Support Portal and general concerns
Cidi Labs Support
Support Notices - DesignPLUS
- 06-29-2020: Upload/Embed Image Tool in Chrome
- 9-16-2016: Canvas Bug affects Discussions performance when mobile app CSS and JS files are used
- 12/7/21: Icons Not Working Correctly
- 01-27-2020: Chrome 80 SameSite Compatibility
- 05/02/2022: Design Tools Sidebar and EesySoft/Impact
- 10-2-2019: Module List Issue
- 01-31-2019: "Error Retrieving Content" message with Upload/Embed Image tool
- 8-18-2016: Mobile App Support Update - mobile app CSS and JS files
- 07-16-2019: Due Date Modifier Bug
- 6-26-2018: Level 3 Headings Turning Blue
- 8/5/2020: Canvas TLS Protocol Update
- 4/5/2021: Duplicating Discussions
- 9/30/20: DesignPLUS Icons in Chrome
- 8/4/2022: Authorization and Scopes Errors
- 01-23-2020: New Rich Content Editor in Canvas
- 12-13-2021: The LOG4J exploit does not affect Cidi Labs
- 8/10/2020: Cidi Labs Tools Errors and Load Time
- 01/05/2023: LTI 1.3 Upgrades
- Canvas 10-25-23 Release CSS/JS Updates
- 11/09/23 - Some settings will be deprecated from the Account Settings tool on December 7, 2023
- Why do my Proctorio Settings disappear while editing a Classic Quiz with DesignPLUS?