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Knowledge base
DesignPLUS: Design Tools for Canvas
General FAQ
9
Are there Design Tools User and Admin Guides?
Are there videos of Design Tools I can review?
What is the difference between SaaS version supported by Cidi Labs and earlier open source versions of Design Tools?
Is "Kennethware" the same as Design Tools for Canvas?
Will content developed using the open source version work when moving to the SaaS version?
See all 9 articles
Getting Started
7
What does your installation, implementation and training process look like?
Training and Implementation Packages for Design Tools
Design Tools for Canvas Overview
How do customers keep up to date on new Design Tools releases?
Install Form: Default Institutional Images
See all 7 articles
Support Notices
15
8-10-2020 Outage Update
Support Notice 8/10/2020: Cidi Labs Tools Errors and Load Time
Support Notice 8/5/2020: Canvas TLS Protocol Update
Support Notice 9-16-2016: Canvas Bug affects Discussions performance when mobile app CSS and JS files are used
Support Notice 8-18-2016: Mobile App Support Update - mobile app CSS and JS files
See all 15 articles
Multi-Tool Related
6
How to build courses with the Multi-Tool
How do I adjust assignment due dates in bulk?
Can I use the Due Date Modifier to update default times on existing assignments?
The Due Date/Delayed Announcement calendar is not advancing.
Why am I receiving the error message, "There is a problem, please contact Cidi Labs Support (support@cidilabs.com). LTI Launch not recognized."?
See all 6 articles
Content Editor Tools Related
31
Introducing the Design Tools Interface
Creating Content with Design Tools
How does Design Tools help with accessibility of content?
Design Tools for Canvas on mobile devices
Keyboard Shortcuts
See all 31 articles
Upload/Embed Image Tool Related
9
What does "Authentication problem. Please contact support." mean?
How is the new (2020) Upload/Embed Image Tool different and how can we update?
How do I add captions to images with Design Tools?
How do I work with images using Design Tools?
Why am I getting "the server is experiencing high traffic" message?
See all 9 articles
Admin Related
15
Brief Design Tools Technical Overview
How do you install Design Tools in my Canvas environment?
How do we maintain institutional customizations of Design Tools?
How do we control who can access and use Design Tools?
How does the developer key (dev key) we set up get used by Design Tools?
See all 15 articles
Design Tools In Action
2
Design Tools Transformation
Public Facing Courses Using Design Tools
ReadyGO, UDOIT, & TidyUP
1
Training and implementation packages for additional Cidi Labs products: ReadyGO, UDOIT and TidyUP
UDOIT Cloud
General FAQ
10
How does UDOIT help me check my course for accessibility?
Is there a user guide for UDOIT?
What does the UDOIT installation process look like?
Training and Implementation Package for UDOIT
Is UDOIT a certification tool?
See all 10 articles
Support Notices
1
Support Notice 01-27-2020: Chrome 80 SameSite Compatibility
ReadyGO Course Tracker
General FAQ
7
How does the ReadyGO Course Tracker help me check for course readiness?
Is there documentation for the ReadyGO Course Tracker?
What does the ReadyGO Course Tracker installation process look like?
Can ReadyGO Course Tracker be restricted to specific users?
What training and implementation packages are available for ReadyGO Course Tracker?
See all 7 articles
Admin Related
8
Is ReadyGO hosted on prem or in the cloud?
What data will be passed back and forth when using ReadyGO?
Will ReadyGO be storing any of our data and for how long?
What type of Canvas access will the ReadyGO LTI need?
Are any special/custom roles/permissions needed for ReadyGO?
See all 8 articles
Support Notices
1
Support Notice 01-27-2020: Chrome 80 SameSite Compatibility
TidyUP File Clean-up Tool
General FAQ
6
Training and Implementation Package for TidyUP
Is there user guide for TidyUP?
What does the TidyUP installation process look like?
How does TidyUP help me check for unused files?
TidyUP Scoped Developer Keys
See all 6 articles
Support Notices
1
Support Notice 01-27-2020: Chrome 80 SameSite Compatibility
Community forums
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DesignPLUS - Design Tools for Canvas Discussions
Announcements
6
Issue today with tabbed and accordion content fixed
Posted by
Mike Zackrison
,
over 1 year ago
Last Reply
by Mike Zackrison
over 1 year ago
System Maintenance Scheduled - Sept. 6, 2019 at 10 PM MDT
Posted by
Mike Zackrison
,
over 1 year ago
Last Reply
by Robin Brugger
over 1 year ago
New LTI Tools to be released February 2, 2018
Posted by
Mike Zackrison
,
over 3 years ago
Last Reply
by Mike Zackrison
about 3 years ago
See all 6 topics
General Questions
11
Can't find the tools you're used to seeing??
Posted by
Mike Zackrison
,
over 3 years ago
Last Reply
by Mike Zackrison
over 3 years ago
Putting banner image behind text
Posted by
Isobel Merricks
,
4 months ago
Last Reply
by Kenneth Larsen
4 months ago
Page heading structure
Posted by
Kayla Jutzi
,
6 months ago
Last Reply
by Kenneth Larsen
6 months ago
See all 11 topics
Feature Requests
20
Module List feature under "Advanced Features" request
Posted by
Paul Mercier
,
3 months ago
Last Reply
by Kenneth Larsen
2 months ago
Add option in Multi Tool to bulk edit/delete Canvas calendar events
Posted by
Monica Swindle
,
3 months ago
Last Reply
by Monica Swindle
3 months ago
Use This Module as a New Module Pattern
Posted by
Nancy McGinley
,
8 months ago
Last Reply
by Kenneth Larsen
8 months ago
See all 20 topics
Tips and Tricks
5
Implementing Hidden Gems
Posted by
Tim Van Norman
,
11 months ago
Last Reply
by Kenneth Larsen
11 months ago
Multiple Navigation Blocks
Posted by
Tim Van Norman
,
11 months ago
Last Reply
by Kenneth Larsen
11 months ago
Module Progress not showing student advancement
Posted by
Jennifer Awwad
,
about 1 year ago
Last Reply
by Jennifer Awwad
about 1 year ago
See all 5 topics
Sandbox Account Questions
1
How do I get a sandbox account?
Posted by
Joe Allen
,
about 3 years ago
Last Reply
by Mike Zackrison
about 3 years ago
Known Issues
3
Accessing Design Tools
Posted by
Michelle Muldowney-Stevens
,
about 3 years ago
Last Reply
by Wayne H Wilson
over 2 years ago
Upload Embed Image Tool is slow to upload images
Posted by
Mike Zackrison
,
over 3 years ago
Last Reply
by Mike Zackrison
over 3 years ago
Problem with Canvas icons created with previous open source version of Design Tools
Posted by
Mike Zackrison
,
over 4 years ago
Last Reply
by Mike Zackrison
over 4 years ago
Roll-Out Questions and Best Practices
1
New to Cidilabs
Posted by
Liz Booth
,
about 3 years ago
Last Reply
by Krista Galyen
about 3 years ago
Design Tools User Group Meetings
1
User Group meeting in Keystone, July 27, 2018
Posted by
Jacoba Behunin
,
almost 3 years ago
Last Reply
by Kathy Keairns
almost 3 years ago
Instructional Design Discussions
Instructional Design Best Practices
0
CSS, Javascript and Other Tech Questions
1
Do tabs work in mobile?
Posted by
Joe Allen
,
about 3 years ago
Last Reply
by Kenneth Larsen
about 3 years ago
UDOIT Cloud Discussions
General Questions
0
Feature Requests
0
Best Practices
0
ReadyGO Course Development Tracker
General Questions
0
Feature Requests
0
Best Practices
0