Cidi Labs Support Center
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DesignPLUS: Design Tools for Canvas
Support Notice 8/4/2022: Authorization and Scopes Errors
Support Notice 12/7/21: Icons Not Working Correctly
Support Notice 4/5/2021: Duplicating Discussions
8-10-2020 Outage Update
Support Notice 8/10/2020: Cidi Labs Tools Errors and Load Time
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Are there Design Tools User and Admin Guides?
What is the difference between SaaS version supported by Cidi Labs and earlier open source versions of Design Tools?
Are there videos of Design Tools I can review?
Is "Kennethware" the same as Design Tools for Canvas?
Will content developed using the open source version work when moving to the SaaS version?
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What does your installation, implementation and training process look like?
Training and Implementation Packages for Design Tools
Design Tools for Canvas Overview
Install Form: Default Institutional Images
How do customers keep up to date on new Design Tools releases?
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How to build courses with the Multi-Tool
How do I adjust assignment due dates in bulk?
Why am I receiving the error message "403 Forbidden (Rate Limit Exceeded)?"
Can I use the Due Date Modifier to update default times on existing assignments?
Why am I receiving the error message, "There is a problem, please contact Cidi Labs Support (firstname.lastname@example.org). LTI Launch not recognized."?
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Content Editor Tools Related
Creating Content with Design Tools
Introducing the Design Tools Interface
Is it possible to change active, focus, or hover color with Design Tools?
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Upload/Embed Image Tool Related
Why am I receiving the error "authentication problem" or "missing institutional credentials"?
How is the new (2020) Upload/Embed Image Tool different and how can we update?
How do I add captions to images with Design Tools?
How do I work with images using Design Tools?
Why am I getting "the server is experiencing high traffic" message?
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Brief Design Tools Technical Overview
How do you install Design Tools in my Canvas environment?
How do we control who can access and use Design Tools?
How do we maintain institutional customizations of Design Tools?
How does the developer key (dev key) we set up get used by Design Tools?
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Design Tools In Action
Design Tools Transformation
Public Facing Courses Using Design Tools
The best ways to apply Design Tools to an entire course
ReadyGO, UDOIT, & TidyUP
Training and implementation packages for additional Cidi Labs products: ReadyGO, UDOIT and TidyUP
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