General FAQ

Questions, solutions generally related to Design Tools for Canvas

Does DesignPLUS interact with Canvas' New Quizzes?
Unfortunately, the DesignPLUS Rich Content Editor tools are not available when working with New Quizzes. Canvas has not provided a way to integrate addition...
Mon, 16 Aug, 2021 at 1:17 PM
How do I send the HTML from a Canvas page to Cidi Labs support?
When submitting a ticket to Cidi Labs support, you can help speed up the support process by sending the HTML from the page where the error occurs (if applic...
Thu, 10 Feb, 2022 at 9:14 AM
What helpful troubleshooting info can I send to Cidi Labs support?
When submitting a ticket to Cidi Labs support, there are several helpful pieces of information that you can include to help us troubleshoot effectively. Bec...
Tue, 15 Feb, 2022 at 4:09 PM