Cidi Labs Support Center

Here's a tutorial video showing how to rapidly build courses in Canvas using the Design Tools Multi-Tool LTI.

This section of the DesignPLUS User Guide will walk you through the steps of adjusting due dates in bulk. Please be aware that due dates can not be after th...

Unfortunately, setting a new default time with the Due Date Modifier will not overrule times on items that had due dates set before you edited the default t...

If the Due Date or Delayed Announcement calendar is not letting you move forward, please check the end date of the course.

When the "There is a problem, please contact Cidi Labs Support (support@cidilabs.com). LTI Launch not recognized." message is received, it often m...

There are a few things that can cause this but the most likely issue is going to be if you are manually scoping your developer credentials and you are missi...

The rate limit error comes from Canvas. An API Rate Limiting article in the Canvas Community notes, "Canvas monitors API requests to prevent abuse ...

In the Due Date Modifier, each quiz item has a date and time field for Show Answers and Hide Answers.  However, dates entered in these fields will not save ...

After you authorize Multi-Tool the first time, there is an information message whenever you open the tool that says, "You have already authorized this ...