Upload/Embed Image Tool Related

Questions, solutions related to the Upload/Embed Image LTI tool.

Why am I receiving the error "authentication problem" or "missing institutional credentials"?
When the "authentication problem" or "missing institutional credentials" error message is received, it often means 3rd party cookies are...
Thu, 23 Sep, 2021 at 4:05 PM
How is the new (2020) Upload/Embed Image Tool different and how can we update?
A new version of the DesignPlus Upload/Embed Image Tool (UEI) was made available in fall of 2020. This upgrade is included with your DesignPlus subscription...
Tue, 1 Dec, 2020 at 4:08 PM
How do I add captions to images with Design Tools?
You can use the HTML Snippets feature in Design Tools to add images with captions. This screencast shows you how. 
Thu, 5 Jan, 2017 at 11:26 AM
How do I work with images using Design Tools?
This tutorial video covers how to make working with images easier inside Canvas using the Design Tools Upload/Embed Image LTI tool and the Content Editor to...
Thu, 14 Apr, 2022 at 9:17 AM
Why am I getting "the server is experiencing high traffic" message?
This message is due to high traffic on the Canvas servers. Here is how the upload process works: The image is uploaded to the Cidi Labs server A...
Thu, 1 Nov, 2018 at 11:37 AM
Why can't I find the Upload/Embed Image Tool?
Depending on how many LTI tools your institution has, the Upload/Embed Image Tool will have it's own real estate on the RCE tool bar or it will show up...
Wed, 10 Apr, 2019 at 4:56 PM
Why do my images sometimes look blurry?
Question: Sometimes images uploaded with the Upload/Embed Image tool look a bit blurry when compared to when I use the native Canvas tool. Why is this? Ans...
Tue, 17 Sep, 2019 at 1:13 PM
What are the benefits of using the Upload/Embed Image Tool?
The purpose of the Upload/Embed Image (U/EI) tool is to allow you to work with images inside of Canvas rather than pulling them into an external editor. Can...
Thu, 24 Sep, 2020 at 11:52 AM
How can I add the new Upload/Embed Image tool to my RCE toolbar so that I do not have to search for it in Apps?
Canvas Admins are able to change this setting. Check out the Canvas guide titled How do I add an external tool to the Rich Content Editor toolbar in an acco...
Wed, 10 Feb, 2021 at 10:30 AM
Why am I receiving a "Legacy UEI Token Error" when attempting to upload a video in a TEA course?
Are you enrolled in a TEA course, trying to upload a video through Canvas Studio, and receiving the "Legacy UEI Token Error"? You are likely s...
Fri, 4 Feb, 2022 at 1:16 PM