We are currently experiencing a System-wide outage that is affecting all Cidi Labs tools.
7:47AM Mountain Time: We were made aware this morning that the DesignPLUS sidebar is not saving user settings and that there is an SQL error for all LTI tools (Multi-Tool, Upload/Embed Image tool, UDOIT, TidyUP, ReadyGO, and Cidiscape). This is due to an outage in our Database, and our developers are investigating this issue in real time. For live updates, follow this article or see our Cidi Labs status page. If you have any questions, open a support ticket by emailing us at support@cidilabs.com.
8:36AM Mountain Time: We were able to resolve the issue and the database is back up. All LTI tools (Multi-Tool, Upload/Embed Image tool, UDOIT, TidyUP, ReadyGO, and Cidiscape) are now functioning and the DesignPLUS Sidebar is saving user settings properly too.