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FAQs related to the Support Portal and general concerns
Reauthorizing Cidi Labs Tools
What are the differences between DesignPLUS and UDOIT's accessibility features?
Are the Cidi Labs Guides available via Canvas Commons or Course Exports?
Our firewall is blocking the tools. Is there a URL we can whitelist?
Cidi Labs Support
How do I reset my Support Portal credentials?
Cidi Labs Accessibility Statement
How does Cidi Labs respond when Canvas makes changes?
What are the minimum technical requirements for Cidi Labs products?
How is Cidi Labs approaching the use of AI?
Support Notices - DesignPLUS
8-10-2020 Outage Update
01/05/2023: LTI 1.3 Upgrades
11/09/23 - Some settings will be deprecated from the Account Settings tool on December 7, 2023
Why do my Proctorio Settings disappear while editing a Classic Quiz with DesignPLUS?
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