Support Notice 4-11-2023

Cidi Labs planned outage for 4/13/2023 from 10pm-12am MDT

***4/12/23 A quick update on tomorrow’s planned outage. The window will be beginning at 10pm MDT rather than 7pm MDT. We apologize if this causes any inconvenience.

Hey Cidi Labs community, we have a planned outage for all Cidi Labs products this Thursday, April 13, from 7-9pm MDT. Down time will most likely only be a few minutes during that window, but we are giving ourselves a 2 hour window just in case.

This will affect all products EXCEPT the DesignPLUS sidebar, which is hosted separately. So UDOIT, TidyUP, ReadyGO, and DesignPLUS multi-tool and upload/embed image tools will be affected.

There are no changes to Canvas inherited developer keys in this change, so there will not be a forced user re-authorization with this release.

Thanks for your patience while we work to improve our products and hosting infrastructure.