How do I resolve the error, "Oops! An Error Occurred" in UDOIT?

This error in UDOIT is likely due to a caching issue with the Google Chrome browser. Clear the cache and try again.

Some users have reported receiving this error message when trying to do an initial launch of UDOIT:

Error text: Oops! An Error Occurred - Sorry, an error has occurred.  Please try again later.  If the problem persists, please contact the support team.

Clear Browser Cache and Cookies

This error is likely due to Google Chrome's hard caching.  Try clearing the cache and launching UDOIT again.  Information about clearing the cache can be found at https://clear-my-cache.com/.

Add Sites to the Allowed to Use Third-Party Cookies List

Another thing to try is adding the following sites to the Allowed to use third-party cookies list in your browser's Settings under Privacy and Security > Third-party cookies under Customized Behavior.

  • udoit3.ciditools.com

Reinstall UDOIT

Alternatively, you can try completing the initial launch of UDOIT in a different browser, and then return to Google Chrome and it should launch correctly.