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Cidi Labs Help Center

UDOIT

UDOIT

Course Accessibility Assistant

Installation, Training, & User Guides

Training and Implementation Package for UDOIT

UDOIT User Guide

UDOIT Admin Guide

UDOIT Release Notes

Frequently Asked Questions

How do we use the UDOIT Student View?

How do I convert a PDF Document to a Canvas Page in UDOIT?

How to enable tab navigation in Safari for Student Access files from UDOIT

How do I resolve the error, "Oops! An Error Occurred" in UDOIT?

What does UDOIT look for?

What does the issue “Processing Error” mean in UDOIT File Review?

Which screen readers were used in the development of UDOIT?

How often does UDOIT scan my course content?

Does UDOIT scan quiz questions?

Which issues does UDOIT consider "Easiest to Fix"?

How does UDOIT categorize issues "By Impact Type"?

F.A.Q. on UDOIT

Is there a VPAT for UDOIT?

Why aren't some courses showing in my admin search results?

How do I resolve the unauthorized client error?

How do I change the name of the UDOIT Cloud LTI app?

Does UDOIT scan replies within a discussion?

Who can view the previously run reports?

How does UDOIT help me check my course for accessibility?

What happens when a UDOIT Cloud user manually resolves an issue?

Why are headers I created with DesignPLUS showing as errors in UDOIT?

What does "Authentication problem. Please contact support." mean?

Is UDOIT a certification tool?

Does UDOIT scan Canvas' New Quiz questions and item banks?

How does UDOIT Advantage file remediation work with Math Equations?

What WCAG guidelines does UDOIT check for?

How accurate is UDOIT's conversion of files to Canvas pages?

Do TAs have access to UDOIT?

How does UDOIT scoring work?

How do I enable the UDOIT Home Scorecard for my institution's courses?

Why is my alternate student file not showing up in my student dropdown in UDOIT?

What is the difference between a normal scan and a "Full Rescan" in UDOIT?

How does toggling the "Score Unused Content" and "Score Unpublished Content" settings at the Admin level affect overall course scores in UDOIT?

Why is the UDOIT Admin Total Score different than the Cidiscape Unweighted Score Report?

Will students be able to request alternative formats if UDOIT is hidden from the course navigation?

Why can't I manually mark a video as resolved in UDOIT if it is linked from the course Modules?

Why are some courses in my account not visible on the Courses tab in UDOIT Admin?

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UDOIT Administration

What does the UDOIT installation process look like?

How do I uninstall UDOIT?

UDOIT Cloud Scoped Developer Keys

We initially installed UDOIT to be disabled in all courses by default. How can I make UDOIT appear in all course navigation menus by default instead?

Why do I see a 100% Account Accessibility Score and 0s in the Scorecard in UDOIT Admin?

What permissions are required to access UDOIT Admin?

Why do UDOIT Admin settings change in the wrong Canvas instance when I have the tool open in multiple instances?

Why are the changes to a YouTube video's captions not showing up in my UDOIT report?

How do I customize the UDOIT Welcome Message for my institution?

Why are terms and sub-accounts missing from the UDOIT Admin LTI?

What are the minimum course permissions for a user to use UDOIT?

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