How is Cidi Labs approaching the use of AI?

Overview of how we are incorporating AI-supported functionality

Cidi Labs is excited to begin offering AI-assisted functionality to the products you know and love. Our AI service leverages state-of-the-art (SOTA) models, such as those from OpenAI, and will incorporate the Cidi Labs team's extensive expertise in course design and accessibility best practices.

Our AI service is designed with flexibility in mind, allowing us to utilize multiple large language models (LLMs) and dynamically select the most appropriate one for each specific tool or task, ensuring optimal performance and results.

Commitment to Data Privacy and Security

Your trust is important to us. Here's how we protect your data:

  • No Use of Personal Identifiable Information (PII):  We do not store any user PII in our AI models or services, and any data processed is stripped of identifying information to ensure anonymity.
  • Customer Data Not Used for Training:  Your data remains yours. We do not use customer data to train our AI models. Our AI is trained on data and knowledge derived from our team's extensive knowledge and publicly available information.
  • Opt-In Features:  AI functionalities can be enabled or disabled based on your Institution level settings.