What is the Canvas User ID?

Often, when troubleshooting a problem specific to a single user, we will ask for the Canvas User ID of that individual.

The Canvas User ID is a unique numerical identifier in Canvas, not the user's login ID or SIS ID.

Root account admins generally have the ability to obtain the Canvas course ID. To obtain the Canvas course ID,

  1. Go to the root account.
  2. Select the People tab in the left-hand navigation.
  3. Search for the user.
  4. Once found, select that user.
  5. In the URL, you will see an ID after /users/. That ID is the Canvas User ID.

The URL should look something like https://*yourinstitution*.instructure.com/users/######.

The ###### is the Canvas User ID.