Frequently Asked Questions
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      1. Cidi Labs Help Center
      2. ReadyGO
      3. Frequently Asked Questions

      Why am I getting an error when I try to publish courses with ReadyGO?

      Some users may encounter this error when publishing courses with ReadyGO:

      "Publishing this course failed, please try again.  Contact Cidi Labs if this issue continues."


      1. Go to the account (or sub-account) where ReadyGO is installed
      2. Click Permissions
      3. Click the Account Roles tab
      4. Find the ReadyGO role
      5. Verify it has "Manage courses - publish" selected.  If not, select this option and save.