- Cidi Labs Help Center
- UDOIT
- Frequently Asked Questions
Why are terms and sub-accounts missing from the UDOIT Admin LTI?
If you notice terms or sub-accounts are missing from the UDOIT Filter dropdown, no courses in the term or sub-account have been scanned in UDOIT.
UDOIT will only show terms and sub-accounts that contain courses that have been scanned in UDOIT.
If you find a term or sub-account missing from the UDOIT dropdown, try scanning UDOIT in a course contained in the missing term/sub-account. Then, the missing term or sub-account will appear in the UDOIT Admin dropdown.
Please reach out to support@cidilabs.com if any issues persist.